Manage Certificate Status

You can update a certificate's status from "Printed" to "Issued" to address a user's concern if necessary.

 

To update the certificate status, complete the following steps:

 

1. Select the PCIT Administration link from the left menu.

 RESULT:  The PCIT Administration page appears.

 

2. Select Manage Certificate Status from the Select Reference Data Function drop-down list.

RESULT:  The PCIT Administration - Certificate Status page appears.

 

3. Enter a Tracking number of the certificate for which the certificate status needs to be updated from "Printed" to "Issued". 

 

4. Click the Search button.  Click the Clear button to clear the search field as needed.

RESULT:  A certificate displays in the table.  The table includes the Tracking Number, Applicant Name (Org ID), Date Created, and Status.

 

5. Click the corresponding Update button to proceed with the status update for that certificate.

RESULT:  The Confirmation page displays with a message to confirm your action.

 

6. Click yes button to proceed with the status update or click No button to cancel.

RESULT: The certificate status will be updated and the Certificate Status page appears.