View/Update/Recall Applications

To view applications you have created, update applications that are returned to you, recall submitted applications that have not been opened for processing, and delete applications that are no longer necessary complete the following steps:

 

1.Select the View Applications link at the left of the screen.
RESULT:  The View Applications page appears showing the In Progress applications.

 

2.To search for a range of applications, click the Clear button and select the Application Status or “All” to find all statuses, and enter the Date range (the date the application was created).
NOTE:  The default date range is set to the previous seven days.

 

3.To search for a specific application, click the Clear button and enter the application's Tracking number.

 

4.Click the Search button.
RESULT:  The applications meeting the search criteria display.  Applications are sorted first by shipment date (earliest on top) and then by submission date (earliest on top).
NOTE:  The message “No applications match the search criteria.” will display instead of the list if no applications are found.

 

5.The applications associated with the entered search criteria are displayed with the following information:
Tracking Number:  the number assigned to the particular application.
Status:  status of the application.
Submission Date:  the date the application was submitted to the selected duty station.
Shipment Date:  the expected shipment date of the commodities on the associated application.
Destination:  the country to which the commodities will be sent.
6.To view a submitted application, complete the following steps:
a)Click the View button next to the desired application.
RESULT:  The Processed Application Details page appears.
b)All information about the application will be displayed.
c)Click the Back button to return to the View Applications page.

NOTE:  You may print the application from the Processed Application Details page by clicking the Print Application button in the upper right corner of the screen.

NOTE:  You may also view a certificate draft from the Processed Application Details page by clicking the View Certificate Draft button in the upper right corner of the screen.

 

7.To edit an application, complete the following steps:
a)Only available for Work in Progress and Returned applications.
b)Click the View/Edit button next to the application you wish to update.
RESULT:   The Application Step by Step page appears beginning with the General page.

 

8.To delete an application, complete the following steps:
a)Only available for Work in Progress and Returned applications.
b)Click the Delete button next to the application you wish to delete.
RESULT:  You receive a confirmation message and, upon acceptance of this message, the application is deleted; and you are returned to the View Applications page.

 

9.To view comments, complete the following steps:
a)Only available for Returned applications.
b)Click the Comments button next to the application to view comments.
RESULT:  The View Authorized Certification Official Comments page appears.
c)Click the Back button to return to the View Applications page.

 

10.To process an application, complete the following steps:
a)Only available for Submitted applications of an AE organization.
b)Click the Process button next to the application to update with treatment and/ or AD information and to print the original certificate.
RESULT:  The Application Step by Step page appears beginning with the Application Details page.

 

11.To recall an application, complete the following steps:
a)Only available for submitted applications that have not been opened for processing by an ACO, ACO Admin, AE or Nursery.  Once an application is opened for processing (even if no action has been taken, for example adding an inspection), it can no longer be recalled.
b)Click the Recall button next to the application you wish to recall.
RESULT:  The Recall Confirmation page appears, upon confirmation of this message, the application is recalled, and you are returned to the View Applications screen.

 

NOTE:  If you do not have a Recall button, contact your local inspector.

 

NOTE:  Once the application is recalled, the status will be changed from “Submitted” to “Work in Progress”, which allows you to continue to work on the application using the Next button until you click Submit.

 

NOTE: External Organization Users (non-Government users) can stop here.

 

12.Select the Create/Update Applications link from the left side of the screen.
RESULT:  The Create/Update Applications page for the duty station appears listing applications in Work in Progress status or applications Returned to the Duty Station.

 

13.Click the View/Edit button to update the application.
RESULT:  The Select Your Certificate Type page appears.

 

14.Choose the certificate type and click the Next button.
RESULT:  The Application Step by Step General page appears.

 

See Also

Create Application

Creating an Application