Access Applications via My Duty Station Workload (ACO)

To view applications submitted to your duty station, assign or reassign applications to officials or other duty stations, and process applications that have been assigned to your duty station, complete the following steps:

1.	Select the My Duty Station Workload link at the left side of the screen. RESULT: The My Duty Station Workload page appears.

2.	In the block below the Search button, the applications assigned to the duty station are listed by tracking number.

The My Duty Station Workload page fields include the following:

Tracking Information: Displays the application's tracking number. Tracking numbers are populated immediately when you enter the General page. This number can be used later for retrieval of the associated application while it is a work in progress or for monitoring the movement of the application, from submission through to certificate process.

b)	Cert. Type: Displays the type of certificate.

c)	Status: Status of the application. Statuses displayed on the list include submitted, issued-pending, and issued.

d)	Submission Date: Date application was submitted. This is the secondary sort criteria for the list. After being sorted by Inspection Availability Date, the list is sorted by Submission Date, with the oldest date at the top of the list.

e)	Inspect. Avail. Date: Date the commodity (ies) is ready for inspection. This is the primary sort criteria for the list. The most current Inspection Availability Date will appear at the top of the list.

f)	Destination Country: Displays the country name of the phytosanitary destination.

g)	Assigned To: The official assigned to process the application.

NOTE: The My Duty Station Workload page is defaulted to your primary duty station displaying “All” applications.

3.	To view applications of a specific status (available statuses are Submitted, Issued-Pending, and Issued), then use the Application Status drop-down box to select the desired status. Click the Search button.

4.	To view applications of another Duty Station with which you are associated, then use the Duty station drop-down box to select the desired duty station. Click the Search button.

5.	To process an application, then click the Process button located to the right of the particular application to be acted on. RESULT: You will be taken to the General page of the application. If the application has a status of Issued or Printed, you will be taken to the Process Certificate page.

6.	To assign or Reassign an application to another person at your duty station or to another duty station entirely, then Click the Assign or Reassign button. RESULT: The Assign Application page appears.

7.	Select the official to whom you wish to assign the application. OR The duty station to which the application is to be assigned.

8.	Select the Assign button to complete the action. OR Click the Cancel button to not save changes. RESULT: The My Workload page appears.

NOTE: The Assign, Reassign process may also be accessed from the My Workload page.