Refund Process

If you are an applicant and want to request a refund of money from the PCIT pre-purchase account, complete the following steps:

1.	Access the Refund Request Form on the PCIT Support page by clicking the Help/Contact Us link, mousing over the Important Links topic in the blue title bar, and selecting the Refund Request Form.

NOTE: You can also click the link associated with "Refund Request Form" in step 1, or contact the PCIT Help Desk to obtain a copy of the Refund Request Form.

2.	Complete the Refund Request Form by entering information directly into the PDF form.

NOTE: Use the Department of Treasury's payment system Confirmation Form to complete the appropriate section of the Refund Request Form.

3.	Send the Refund Request Form along with the Confirmation Form (optional) to ppqexportservices@aphis.usda.gov .

NOTE: The form can be printed and scanned then attached to an e-mail.

4.	You will receive a follow-up to your request.