Process Issued-Pending Applications (ACO)

Issued-Pending applications are applications that have been processed but do not include inspection details.  This could occur when your duty station receives Issued-Pending applications from Authorized Entity organizations that have been submitted for approval and issuance.  Or when an ACO or ACO Admin processes an application but does not include inspection details.

 

To process Issued-Pending applications, complete the following steps:

 

1.The Welcome page Message box contains shortcuts to complete payment for Issued Pending applications assigned to you.  This is a useful timesaving tool.

 

NOTE:  You can also locate the appropriate applications by Accessing Applications via Workload.

 

2.Click the message link to complete the payment process or you can select the Manage Applications link located on the left side of the screen.
RESULT:  The Manage Applications page appears.  Enter search criteria to manage a list of processed applications.

 

3.Issued-Pending applications need to be processed to be put into final Printed status.  You may approve or reject the certificates in batch.  Certificates listed in red italics are certificates that appear not to have been printed but can be printed (maximum 50 at a time) and approved using this process.

 

NOTE:  You may review certificates by clicking on the corresponding View button.

 

a)To approve the application, then select the Approve Select All checkbox.
RESULT:  A check mark appears in the box.
b)To reject the application, then select the Reject checkbox and click the Next button to Reject an Application.
c)To cancel processing the application, then click the Cancel button.
RESULT: Workload page appears.  The Process Issued-Pending Application is terminated.

 

NOTE: You will not be able to select the “Reject” checkbox in combination with  “Approve” check boxes.

 

4.Click the Approve check box then click the Next button.
RESULT:  The Issued-Pending Processing Wizard (ACO Selection & Printing Instruction Page) appears.

 

5.Assign the Authorized Officer to the Batch, then click Apply to All button.
RESULT:  A Confirmation message appears.

  Note: Issue-Pending processing requires ACO selection.

 

A message can be sent to the applicant organization to print the original certificate when the ACO's signature image is applied to the certificate and the applicant is not a shell account. For State certificates, an applicant must have Original Certificate Print Authorization to print an original certificate.

•If the ACO selected is the user logged in and the user has a signature image, the Apply My Signature Image and Send Message to Applicant to Print check boxes will be visible in the List of Split Certificates.

   Note: If you apply a signature image to a certificate, PCIT will send a message to the applicant organization notifying them to print the originals, unless you uncheck that selection.

 

6. If you wish not to Apply your signature and Send Message to Applicant to Print, click Next.

   Result: Issued-Pending Processing Wizard (Printing Page) appears.

a)To print the original certificate, click the Generate Original Certificates button.
   RESULT:  The current certificate is printed.
b)Click the Generate Original Certificate button.
   RESULT:  The original Certificate PDF is displayed.  After printing the certificates successfully, close the PDF Window to return to the Issued-Pending Processing Wizard (Printing Page).
c)Click the Printed button.
   RESULT:  The Print confirmation message appears.

 

7. To Apply My signature image, click it's check box or click Select All.

   To Send Message to Applicant to Print, click it's check box.

   Note: The Apply My Signature Image checkbox must be selected before selecting Send Message to Applicant to Print.

 

8. Click the Next button.
     RESULT:  The Issued-Pending Processing Wizard (Inspection Page) appears with some default Inspection Findings and Inspection Percent.

a)To return to the previous screen, then click the Back button.
RESULT:  The Issued-Pending Processing Wizard (Selection Page) appears.
b)To edit the inspection information, then type over or add to the defaulted information.
RESULT:  The information appears as it is entered.
c)To accept the default inspection information, then no action is required.

 

9. Click the Next button to proceed.
     RESULT:  The Issued-Pending Processing Wizard (Fee Processing Page) appears with a summary of the application information to be Approved.

 

NOTE: The State Fee drop-down list is for the State only fee item and excludes Postage/Handling and rate items.  When a fee is selected, it will not be saved until you click the Submit button.

 

a)To cancel processing of the application, then click the Cancel button.
RESULT: The Workload page appears.  The Process Issued-Pending Application is terminated.
b)To return to the previous screen, then click the Back button.
RESULT:  The Issued-Pending Processing Wizard (Inspection Page) appears.
c)To finish processing the Issued-Pending application, click the Submit button.  Once you click the Submit button, the process will be complete and the fees will be deducted from the applicants' pre-purchase accounts.
RESULT:  A confirmation screen appears stating, “You have successfully processed # certificates.”  This is the end of the Process Issued-Pending Application process.
d)To change certificate fee, then click the corresponding Change Certificate Fee button.
RESULT:  The Change Certificate Fee page appears.

 

See Also

Issue/Print Certificates (ACO)

Financial Management

Reject an Application

Process All Issued-Pending Applications