Replace a Certificate (AE)

An Authorized Entity (AE) organization can replace any of their certificates when the duty station noted on the certificate is one of the organization's AE duty stations.   The AE organization must be the applicant of the certificate they want to replace.

 

NOTE:  AE is not a role, but a right to process their own data at a duty station they have AE rights to.

 

Refer to the following scenarios for details:

If the certificate was processed by the AE organization to In Progress status and then approved by the duty station, then the AE organization can replace it.
If the certificate was processed entirely by the duty station (Submitted to Printed) even though the AE organization could have processed it, the AE organization can replace the certificate.
If the organization recently received AE privileges at a duty station, the AE organization can replace certificates issued by that duty station prior to the institution of their AE privileges.
However if an AE organization submits applications to a duty station where they do not have AE privileges, the AE organization cannot replace those certificates.

 

To replace a certificate, complete the following steps.

1.From the Manage Applications page, click the Manage button next to a Printed or Issued certificate.
RESULT:  The Manage Certificate page appears.
2.Select Replace from the Process drop-down list, and click the Select button.
RESULT:  The Application Details page appears and the following message displays:
"Notice: Duty Station information has been removed. Please select a new Duty Station for this certificate."
3.On the Application Details page, click the Edit button under the applicant name.
RESULT:  The General Page appears.
4.Select the duty station from the drop-down list and click the Save button.
NOTE:  The message has been removed.
5.To update the Applicant, Exporter, Consignee, Import permit number, or to enter a comment, click the associated Edit button.
RESULT:  The General page appears.  You may update the information in any order.  When you have completed the updates, click the Save button to return to the Application Details page.
6.To update the export and shipping details, click the associated Edit button.
RESULT:  The Export & Shipping Details page appears.
7.When you have completed the updates, click the Save button to return to the Application Details page.
8.To update the commodities information, on the Application Detail page, click the associated Edit button.
RESULT:  The Commodities Overview page appears.
9.To update the commodity, select the checkbox under the Update Selected column as appropriate, and click the Update Selected button to update the selected commodities.  Upon completion, click the Back button.
RESULT:  The Application Details page reappears.
10.To delete the commodity, select the checkbox under the Delete Selected column as appropriate, and click the Delete Selected button to remove the selected commodities.  Upon completion, click the Back button.
RESULT:  The Application Details page reappears.
11.To update the commodities information, click the associated Details button.
RESULT:  The Commodity Details page appears.
12.Enter the required information for a commodity based on the following fields:
a)Common Name:  Read only.
b)Botanical Name:  Read only.
c)Part:  You may update the part of the associated commodity.
d)Quantity:  You may reduce the commodity quantity.
e)Unit:  You may update the unit of the associated commodity.
f)Weight:  Weight in pounds of the commodity.  This is an optional field.
g)Number Of Packages:  You may update the number of packages for the associated commodity.
h)Package Description:  You may enter a package description for the associated commodity.
i)Distinguishing Marks:  You may enter distinguishing marks for the associated commodity.
j)Certified Origin(s):  Read only.

 

12.For a mixed commodity, select the Ingredients link at the top of the page to add or edit commodities that are part of the mixed commodity package.  Once all of the ingredients have been added and the commodities are updated, click the Save button.
RESULT:  The Commodity Overview page appears.  Click the Back button to return to the Application Details page.

 

13.Enter text in the Reason for Replacement field.  This is a required field for Authorized Entity users.

 

14.AE users can proceed to the Issue Certificate page where the Submit for Replacement button is available.

 

15.Once the certificate is Issued, users can print the certificate.

 

See Also

View a Certificate

Manage Certificates

Manage Applications